Our
Philosophy
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Ven
Swaminathan
President

Hands-on
CNC experience since 1987
Master's degree
from Wright state Univ., Dayton, Ohio
We support all things science
Infiniti
Press on WALL ST JOURNAL
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We are your pilots!
When you are our passengers, we want
you to sit down and enjoy the coffee! We handle the turbulence. We take
pride in our technical capability and work ethics.
Address Customer
Challenge
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We are
not here to sell our solution to you. We are not here to modify our
products and force feed it to you at your cost. We want to be in your shoes and
listen to your challenge and see how we can help. If that solution
includes we need to send you else where for that solution, so be it.
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Listen
To Understand
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We listen with an
intent to understand and not with the intent to reply.
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Your Right To
Reach The Next Person
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You have the
right to reach the supervisor. No staff will give a reason why you
cannot. You can reach me anytime and I guarantee you I will do
everything to address your concern no matter the dollar value.
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Relationship is
more important than our ego
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We want to
improve every day. Even if it is not our mistake, we apologize. Your relationship
is more important than our ego.
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We Try Our Best
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We may not have
all the solutions but you will be glad to know we tried our best. We
stand by one customer at a time. Quality is more important than
quantity.
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Our Responsibility to CNC
and upcoming technologies
We realize we are the first generation of CNC and
control engineers. 25 years people have not chosen this hard and complex
career. This generation of knowledge is retiring. It is our job to pass
the knowledge to the next generation of controls engineers. Towards that
cause, we help any company who cannot fix a machine, who cannot fix a
process, the new students who cannot afford parts for their school
project and any college any who reaches out to us. Not all is about
money and we understand there is a higher purpose.
We Will Be The Change We
Want To See
Yes, We will act the best to see what
we want to experience.
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Learn
every day.
Enjoy what we do. Take a moment to laugh and
savor. Every thing else falls in place!!
Everyone wants to
do the right thing. We do the right thing EVERY TIME. That defines our
character!
Honesty is the
best policy. Does not go out of fashion. Gives good sleep. Health and
laughter follows!!
The job we do may
be complex, but we keep the life real simple.
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